All you need to know about booking with Xenia…

Booking With Xenia

Our simple three-step booking process is simple, safe and secure.

1. Register to Book

The first step is simple; register your interest in booking a room!

You need to fill in a few personal details such as your full name, email address and telephone number.
This will only take a couple of minutes to complete. Once sent, a member of our team will be in contact to discuss your booking preferences.

Bookings for 25/26 are now open click here to BOOK NOW!

2. Pay Your Deposit

Once a member of our team has discussed your booking preferences, you will be asked to pay a holding deposit of £130 in order to secure your booking.

Your deposit is required to be paid within 48 hours of receiving your booking confirmation.

Please note, before moving into the property, you will be required to top your deposit up to £500 to act as your security deposit. This will be returned to you at the end of the tenancy, should the room be left in an acceptable condition.

All useful documents including a draft contract, statutory supporting notes, our booking terms and conditions are all available online here, please ensure you have read these fully before proceeding to book.

3. Documents Required

The final step is to provide us with important documents so we can verify your booking. This includes information such as:

• Proof of Address (to be dated within the last three months for your home address)
• Proof of Student Finance from the chosen University
• Proof of ID (to be an acceptable form of ID, Passport, National Identity Card, Biometric Residence permit)
• Proof of VISA (If applicable)
• Proof of Student Status (Something that proves that you are a student and that you will remain a student for the duration of your stay with Xenia Students)
• Proof of Address for the guarantor based in the UK (to be dated within the last three months the guarantors home address)
• Proof of ID for the guarantor based in the UK (Passport)

A member of the team will be in touch to confirm which documents are required for your tenancy and once these have been assessed a link will be sent through DocuSign directly to you and any associated guarantor, this will contain your private residential tenancy agreement.

If you do make the unfortunate decision to cancel your booking, please get in touch with us on 0330 9957 987 or [email protected]

At Xenia Students, customer service is at the heart of what we do but we know that things don’t always go according to plan. When things go wrong, we need you to tell us about it to ensure we are constantly improving our standards.

To read our full complaints procedure, please click here 

Booking With Xenia

Our simple three-step booking process is simple, safe and secure.

1. Register to Book

The first step is simple; register your interest in booking a room with us.

You need to fill in a few personal details such as your full name, email address and telephone number. This will only take a couple of minutes to complete. Once sent, a member of our team will be in contact to discuss your booking preferences. Please note, your booking is not confirmed until you have heard from our team and they have confirmed your choice of room is available for the period you have selected.

2. Pay Your Deposit

Once a member of our team has discussed your booking preferences, you will be asked to pay a deposit of £500 in order to secure your booking.

Your deposit is required to be paid within 48 hours of receiving your booking confirmation.

Upon commencement of the tenancy, the £500 will be registered as the security deposit. This will be returned to you at the end of the tenancy, should the room be left in an acceptable condition.

All useful documents including a draft contract, statutory supporting notes, our booking terms and conditions are all available online here, please ensure you have read these fully before proceeding to book.

3. Documents Required

The final step is to provide us with important documents so we can verify your booking. This includes information such as:

• Proof of Address (to be dated within the last three months for your home address)
• Proof of Student Finance from the chosen University
• Proof of ID (to be an acceptable form of ID, Passport, National Identity Card, Biometric Residence permit)
• Proof of VISA (If applicable)
• Proof of Student Status (Something that proves that you are a student and that you will remain a student for the duration of your stay with Xenia Students)
• Proof of Address for the guarantor based in the UK (to be dated within the last three months the guarantors home address)
• Proof of ID for the guarantor based in the UK (Passport)

A member of the accommodation team in Glasgow will be in touch to confirm which documents are required for your particular tenancy and once these have been assessed, a link will be sent through DocuSign directly to you and any associated guarantor, this will contain your private residential tenancy agreement.

Please click here to view our  private residential tenancy.

Click here for Statutory Terms Supporting Notes

If you do make the unfortunate decision to cancel your booking, please get in touch with us on 0330 9957 987 or [email protected]

We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.

To read our full Scottish complaints procedure, please click here